COVID-19 Resources

COVID-19 Resources

Phase Two Reopening Guidelines:

New York City reopened for Phase Two on Monday, June 22nd. Business owners are expected to familiarize themselves with industry-specific guidelines and develop a required Safety Plan outlining how they will prevent the spread of COVID-19.

Business types that are allowed to reopen during Phase Two include:

If you have questions about the Phase Two reopening or need extra guidance the NYC Department of Small Business Services is holding a series of webinars to help . Visit for upcoming events.

If you have additional questions or concerns about re-opening or operating your small business, visit or call 888-SBS-4NYC (888-727-4692).

For a full list of essential services and essential workers,
click here

Tips and Resources for Business Owners:Employer Checklist for Responding when an Employee Tests Positive COVID-19 Test:

Tips for Small Businesses Owners:

  • Call your insurance
  • Call your credit card company and see what they are offering
  • Keep written records of all of the above emails, calls, texts and conversations, when they happened, next steps and outcomes.
  • The IRS/Treasury/Labor have announced help regarding Tax Credits and Paid Leave. It may be worth you chatting with your accountant.

    Click here

    for the website with more information.


State, City & Federal Resources:

  1. NYC Employee Retention Grants
    The NYC Small Business Services – Employee Retention Grant Program application process is now live. This program is available to New York City businesses with one to four employees that can demonstrate at least a 25% decrease in revenue as a result of COVID-19. Eligible businesses will receive a grant covering up to 40% of their payroll for two months. Businesses can access up to $27,000. For more information and to apply, click here
  2. NYC Small Business Continuity Fund
    Businesses with fewer than 100 employees who have seen sales decreases of 25% or more will be eligible to apply for zero interest loans of up to $75,000 to help ensure business continuity. For more information and to apply,click here
  3. GJDC – Low Interest Loans
    Business located in southern Queens with fewer than 500 employees qualify for up to $300,000 in low interest loans from the Greater Jamaica Development Corporation. Special consideration is given to industrial businesses. Contact the Business Services Group at 718-291-0282 x160 or
  4. U.S. Small Business Administration’s (SBA) Economic Injury Disaster Loan
    Federal Program offering up to $2 million in low interest loans to help small businesses overcome the temporary loss of revenue they are experiencing. The loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75%. For more information,

    click here

  5. Defer Your New York City Tax payments
    File for NYC tax abatements with the NYC Dept. of Finance
  6. Defer your New York State Mortgage and Tax payments
    New York State will implement a 90-day moratorium on evictions for residential and commercial tenants and the State Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus.
    Information about deferred mortgage and tax payments along with daily updates from Governor Andrew Cuomo, can be found


  7. New York State’s Shared Work Program
    This program provides an alternative to laying off workers during business downturns. To learmn more about how it works and how to apply,

    here’s the website


Providing Goods and Services for the Covid-19 Response

Food Manufacturers & Distributers

If you are able to provide and/or distribute Prepared Meals and Groceries,

fill out this survey

from the Mayor’s Office of Food Policy. An RFP for services related to providing daily meals is expected to be issued by The City of New York soon.

Medical Suppliers and Distributors

The City, State, and public and private hospitals are looking for suppliers of a variety of supplies and materials that are vital to the response to and management of Covid-19.

New York is looking for:

  • 3-Ply Face Masks, Hospital Gowns, Face Shields and other Personal Protective Equipment
  • Ventilators and ECMO Machines
  • Surplus Workers to support last-mile distribution
  • Space and Real Estate for establishing hospital bed space

NY will pay a premium for these medical goods and offer funding for production if needed. Please note whether you are providing FDA or CDC-certified products. Basic technical specifications of some of these medical products are

available here


fill out this survey

if you would are able to supply, or alter your current production processes to produce supplies for the City of New York. If you are able to provide CDC-compliant medical supplies, please email NY State at


If you or someone that you know needs personal help beyond what is mentioned above:

  • The Governor Andrew Cuomo announced the Department of Financial Services has issued a new directive to New York State mortgage servicers to provide 90-day mortgage relief to mortgage borrowers impacted by the novel coronavirus.
    The directive includes:

    • Waiving mortgage payments based on financial hardship;
    • No negative reporting to credit bureaus;
    • Grace period for loan modification;
    • No late payment fees or online payment fees; and
    • Postponing or suspending foreclosures.

    More information can be found at the NYS Dept. of Finance.

  • Invisible Hands can help with groceries and prescription deliveries for vulnerable people. Visit to request assistance.
  • f you are feeling extremely anxious, depressed or hopeless, text 741741 to be connected to a trained Crisis Text Line counselor. This service is free, confidential and available 24/7. For more information, visit


Please do not hesitate to contact GatewayJFK if you need business assistance. We will work with the City, or other financial partners to make sure you get the funds you need to keep operating despite this crisis.